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disabled license 28082

3 years 8 months ago
imran
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disabled license 28082 #6536
Hi I have had a look on the forum and saw another user having this issue it was resolved by adding an exception on the firewall for activate.exchangeit24.com but I was not able to add to that topic so created my own.

I am having the disabled license 28082 issue so i added the exception but this has not resolved the issue I have also updated to CE 6.5

any help would be great
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3 years 8 months ago
Craig Bechelli
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disabled license 28082 #6538
Hi Imran,

This message is because your license was moved to a different MachineID on the 20th May, it was however moved back again to the same MachineID on the same day but it now has a new serial number that needs to be used.

You will need to delete the existing license file on the license server and then add the new license.
I will email you details of the replacement license to your registered email address shorty.

Craig

Craig Bechelli
CardExchange Solutions Support Team

"If you define the problem correctly, you almost have the solution." (Steve Jobs)
The following user(s) said Thank You imran
3 years 8 months ago
imran
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disabled license 28082 #6539
thanks Craig this resolved the issue
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