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Problemas al accesar a CardExchange

4 years 9 months ago
GERARDO ANAYA
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Problemas al accesar a CardExchange #5810
Saludos, este para solicitar su ayuda uno de nuestros clientes al querer accesar a CardExchange le despliega el mensaje del archivo adjunto.
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4 years 9 months ago
Craig Bechelli
Administrator
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Problemas al accesar a CardExchange #5813
Good afternoon,

Unfortunately the error does not help much, has this worked before or is it a new installation ?

Could you confirm the version you have ?
And also what you are doing when you receive this error ?

Regards,
craig

Craig Bechelli
CardExchange Solutions Support Team

"If you define the problem correctly, you almost have the solution." (Steve Jobs)
4 years 9 months ago 4 years 9 months ago by GERARDO ANAYA.
GERARDO ANAYA
Junior Boarder
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Posts: 33
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Topic Author
Problemas al accesar a CardExchange #5817
La versión es 7, al querer accesar al Cardexchange con el icono del escritorio o desde el archivo Cardexchange.exe.
4 years 9 months ago
Craig Bechelli
Administrator
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Problemas al accesar a CardExchange #5820
Could you make sure that you are using the latest release of version 7 below:
downloads.cardexchangesolutions.com/updates/v7/ceupdate7.exe

Also is this a new installation ?
Or has it been working fine until now ?

Regards,
Craig

Craig Bechelli
CardExchange Solutions Support Team

"If you define the problem correctly, you almost have the solution." (Steve Jobs)
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