Variable image shows on Monitor screen but it is not printed #934
We are having a particular problem just in one of six client PC's. We are using a variable image like the background of our card, but even as the image is show on monitor screen, it is not print on the card.
All the clients are using the same card definition because we copied the entire folder from one PC to the other five.
The visible property and the printable proterty are both checked.
This is not the first time that this problem happens to us, the first time we unistalled the CE 6.0 without no results. The only way to solve that proble was changing the Win XP PC.
We are using transparency and if we disable the transparency the background image is show, but why this doesn't happend to the other five clients ?
Variable image shows on Monitor screen but it is not printed #935
There are two situations known in which the background image might not be printed:
Some printers require the page size of the card layout to be smaller than CR80 and don't print with the default page size. If this is the case, the solution is to go to the Page settings of each layout page and select one of the page sizes supplied by the printer.
Some printers do not support transparency for images. This is known to be the case with Magicard. he solution in this case is to set the option Send to printer as bitmap in the Card-definition wizard.
Can you tell what printer you are using on the problematic PC and whether this is a different printer thank on the other PCs? What happens if you switch Send to printer as bitmap on?
Senior Software Engineer
"A reasonable man adapts himself to the world. The unreasonable man persists in trying to adapt the world to himself. All progress, therefore, depends on the unreasonable man." (Bernard Shaw)
Variable image shows on Monitor screen but it is not printed #950
please be careful with Windows XP services packs, we had some users reporting issues using XP SP2 that where solved upgrading to XP SP3. There are some compatibility problems using .Net framework 3.5 with XP SP2.
Variable image shows on Monitor screen but it is not printed #951
All of them: working and no working laptops are using XP. I have already reviewd and we have XP laptops working with SP2 and SP3. I will review the other that are not working and i will tell you. If not i will update the service pack to see if it helps.