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Iniciar CardExchange

3 years 6 months ago
GERARDO ANAYA
Junior Boarder
Junior Boarder
Posts: 33
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Topic Author
Iniciar CardExchange #7065
Saludos, me pueden ayudar, uno de nuestroa clientes tiene un problema al querer iniciar el CardExchange Version 10, en Windows 8.1 Pro.

Al pulsar el "icono" del escritorio y en el archivo "CardExchangeGateway.exe" para iniciar, no se abre la aplicación. No envia ninguna ventana de dialogo.

Gracias.
3 years 6 months ago
Mike Quintanilla
Administrator
Administrator
Posts: 83
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Iniciar CardExchange #7066
Hi Gerardo,
I would advise that you check the windows event viewer. Most actions taken within Windows create a event log that can be looked at to determine what is or in your case is not happening when you attempt to launch CardExchange.
Each log is typically recorded and time stamped at the time of the event so attempt to launch CardExchange and then search for that time stamp in the log files to see what Windows is logging in regards to your launch attempts.

Mike Quintanilla
Service and Support