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ERROR: Could not open the card definition.

4 years 8 months ago
Michelle costa
Fresh Boarder
Fresh Boarder
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Topic Author
ERROR: Could not open the card definition. #6716
CouldNot open the card definition.
Could not open the data definition from ****\connections\internal database.dtd. File has no Data. attached you'll find the message and version info.
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4 years 8 months ago
Craig Bechelli
Administrator
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ERROR: Could not open the card definition. #6720
Hi Michelle,

It sounds like the database definition file has become corrupted somehow, do you have a back of your data folder or any of the templates?
if so then you cna copy in the backup and it should start working again.

Have you done any updates or made any changes recently that may have caused the issue to arise?

Craig

Craig Bechelli
CardExchange Solutions Support Team

"If you define the problem correctly, you almost have the solution." (Steve Jobs)