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Cannot create cards

4 years 9 months ago
Trevor
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Cannot create cards #6697
I have this issue with Segoe font. See screenshot.
It makes the product un-useable.
I see no way to get around this.
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4 years 9 months ago
Craig Bechelli
Administrator
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Cannot create cards #6699
Hi Trevor,

When do you get this message?
Is it when trying to edit a design, or create a new one?

i use the Segoe UI font as one of my default fonts and have never had issues with it.
What version of CardExchange are you running?

Craig

Craig Bechelli
CardExchange Solutions Support Team

"If you define the problem correctly, you almost have the solution." (Steve Jobs)
4 years 9 months ago
Trevor
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Cannot create cards #6704
It was when I tried to create a new one Craig.
It was from a freshly created Data folder. i.e there were no cards already in the system. No templates etc.
4 years 9 months ago
Craig Bechelli
Administrator
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Posts: 624
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Cannot create cards #6705
Hi Trevor,

Would you be available for a remote session tomorrow afternoon so we can look into this a bit more?
I can do from 2pm onwards so let em know and I will email you the details.

Cheers,
Craig

Craig Bechelli
CardExchange Solutions Support Team

"If you define the problem correctly, you almost have the solution." (Steve Jobs)
4 years 9 months ago
Trevor
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Cannot create cards #6706
No need for a remote session Craig. I figured out that my Segoe fonts were corrupt in some way.

I copied a set from another PC, and installed them over the top of my existing set.
CE now works ok.

I googled my issue.
Microsoft weren't very helpful.
answers.microsoft.com/en-us/windows/foru...e6-8a7e-db9c6dba056a

BUT.......

This was the right answer (different font, but the same resolution)

www.itwriting.com/blog/3050-font-does-no...t-style-regular.html