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Card Exchange 9.0.8 and Fargo DTC 4250e

5 years 6 months ago
Jordan Grogan-Niemeyer
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Card Exchange 9.0.8 and Fargo DTC 4250e #6300
Hi All

I have a customer trying to encode mifare cards on a Fargo DTC 4250e using CE ultimate 9.0.8. I have tried the encoder in fargo workbench and it works fine, but when i come to encode through CE, it states that it is not supported. Is this because of the age of the software?

i am told to update it to 9.3 and this should update the list of printers and encoders supported.
5 years 6 months ago
Craig Bechelli
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Card Exchange 9.0.8 and Fargo DTC 4250e #6306
Hi Jordan,

Could you confirm what the encoder is listed as under the contactless tab in print options ?
Also what it shows as in Device manager ?

Do you know if you installed a driver for it ?
or just let Windows install one automatically ?

Regards,
Craig

Craig Bechelli
CardExchange Solutions Support Team

"If you define the problem correctly, you almost have the solution." (Steve Jobs)
5 years 6 months ago
Jordan Grogan-Niemeyer
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Topic Author
Card Exchange 9.0.8 and Fargo DTC 4250e #6307
Hi Craig

In the contactless tab the cardman 51xx is there, but nothing else underneath.

It shows in device manager as cardan 5121.

I did install the driver for it yeah with the USB unplugged as well.

Many Thanks,

Jordan
5 years 6 months ago
Craig Bechelli
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Card Exchange 9.0.8 and Fargo DTC 4250e #6309
Hi Jordan,

Does it show as Omnikey CardMan xxxx ?
The reader is detected by name so if it is not showing correctly then that might be the cause.
Could you attach a screenshot showing the readers list in CardExchange ?

Cheers,
Craig

Craig Bechelli
CardExchange Solutions Support Team

"If you define the problem correctly, you almost have the solution." (Steve Jobs)