Hi, we have just updated our software and now when we print cards with more than one line on the back side of the card, only the first line prints. In the print preview it shows all content, but it disappears when printing. I have tried different settings and I can't figure it out, before we updated the software it was printing fine. Please see images.
Can you please select the configuration tab and then click on card setup, when the new window loads click on the blue page setup icon in the top left and click on page setup.
Now select the template and see if the options for print using GDI+ print engine and enable pre-rendering of background objects are checked, if they are please uncheck both options and then try printing again.
CardExchange Solutions Support Team
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